F.A.Q

Find frequently asked questions here.

"What is the shipping time?"

The shipping time is 1 to 3 days. We strive to dispatch your order as quickly as possible, but during peak periods, it may take slightly longer than usual.

"How does the returns process work?"

"Enclosed with your order is a return card. Please fill it out and send it back to us. Once we receive the package, we will assess it and refund the item cost along with the original shipping fees. Return shipping costs are not included."

"I want to update my delivery address, how can I do that?"

"If you have entered the wrong delivery address, please contact us below, and we will make the necessary adjustments."

"What payment methods do we accept?"

We accept the following payment methods: iDeal, Amex, Apple Pay, Klarna, Google Pay, Mastercard, Visa, and Union Pay.

"How to stay informed about discounts and our newsletter?"

At the bottom of the homepage, you can enter your email address. From that moment on, you will be subscribed to our newsletter and stay updated on all discounts.

CONTACT US

For inquiries about our products or services, please send us a message and we'll get back to you as soon as possible.